Frequently Asked Questions
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Your consultation will be with one of our curators – India Cardona or Leila Godfrey. While you’ll meet with one curator, India and Leila collaborate together on each mood board, both lending their event styling expertise. You can read about each of them here.
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During your consultation, our curators will ask you a range of questions to explore your event – what it is, what you envision and what you want to get out of it. We like to gain a full understanding of your event to ensure your mood boards are thoughtfully and uniquely yours. See more on our process here.
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Before your consultation, be sure to complete the pre-consultation questionnaire when you book your appointment. The questionnaire gives us an idea as to how we can help you before the session.
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You can bring any Pinterest mood boards you’ve already started along with any other ideas you have.
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What you receive after your consultation depends on which package you choose.
For Package One, you will receive one mood board.
For Package Two, you will receive one general mood board, one mood board of your choice and an introduction to our vendors.
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Yes. You’re welcome to book follow-up consultations if there has been a change in venue or if you want to hone in on a particular element of your event. We can offer discounts on follow-up sessions provided they are for the same event. Just get in touch with us to tell us more.
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As much as we’d love to celebrate with you on the day, our expertise is in helping you start the process of planning your event. We can, however, introduce you to event planners if you choose our vendors package.
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Unfortunately, we do not have the skills ourselves to offer this. However, we can introduce you to the right people who do with the second package.
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While we don’t explicitly have a minimum, The Mood is a premium service for those who want to create considered and elevated events. We would recommend a healthy budget to get the most out of our services.
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We specialise in events in and around the UK. We can also consult on events in Europe. While the first package is for events anywhere, the second package is best for events in the UK or Europe as our vendor recommendations are UK and Europe specific.
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We can consult on a wide range of events from weddings, birthdays, brand events and hen parties to baby showers, engagement parties, and soirées.
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We tend not to revise mood boards. With every step of the process at The Mood, we look to build a comprehensive understanding of what you envision for your event. Before the consultation, we’ll ask you to send examples of events you’ve loved to give us an idea of what you’re looking for in yours. During your consultation, we’ll ask a range of questions so we can best understand how to translate your ideas into bespoke curations. Our process is collaborative, so please provide as much detail as possible during your one-on-one consultation.
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Due to the nature of the service, we unfortunately do not offer refunds.
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You can move or cancel your consultation, but you must do so 48 hours before the original date. If you move or cancel less than 48 hours before your consultation, you will be charged 50%.
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Yes, they are more than welcome to join the session with you. However, we recommend only bringing one additional person. To get the most out of your consultation, we also recommend that you and your plus-one align on your vision prior to the call.
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Yes, we can offer in-person sessions for a premium. Please contact hello@themood.co to enquire.
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Yes. If you’d like help with your bridal wardrobe, please select our second package so we can put you in contact with the right stylists.
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Yes, we do. Please visit our booking page.
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Our privacy policy can be found here
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Our terms & conditions can be found here